Statements
Electronic statements or eStatements allow your customers to access critical information quickly and effectively through electronic distribution. It streamlines the current process of creating and sending statements while eliminating the cost of paper, postage and ink and reducing energy. You can be sure all customers will receive their statements to the right person(s) securely, without being blocked by filters.
All e-statements retain critical information as they did before and can be sent in black and white, spot color or full 4 color.
Mail Statements
Sending your customer monthly statements in the mail ensures that your 
customer recalls the previous month’s activities. DMC has proven techniques for printing and sending statements that allows statements to be received faster through the USPS. This allows customers to verify their most current activities so they can move forward with additional transactions.
As part of your service, DMC will help you achieve easy to read statements with one of our pre-designed templates. You can select one of our designs in gray scale, spot color or a full four color, or use your own design. We’ll work with you to ensure the design works to its fullest allowing the information to be easy to read as well as easy to find. Include a promotional section integrated into your statement that can be changed out with each new statement to help you cross sell services or spotlight campaigns, programs or announcements directly for your customer to view. Better yet, use various promotional messages that can be identified for different customer segments.
Mailing
Mailing statements takes a lot of manual labor to prepare, send and process. DMC’s experience ensures safe and fast delivery of each statement by performing key mailing processes right in our 5 data, print and mailing centers. Each customer receives quality services including address correction (CASS Certification) and zip code sortation (PAVE Certification). These two steps speeds delivery and lower postage cost, directly affecting your bottom line.
DMC also processes mail on Saturday to give you an additional day to get statements processed and mailed directly to your customer. Our efforts on average improve delivery by 1-2 days from coast to coast.
Printing
Printing statements using digital print or offset print are always done to your specifications. Each statement, just like your invoices will contain specially printed, USPS approved, IMD bar code to quickly identify a customer name and address. We utilize the Perfect Match Barcode system that gets placed on each page of the statement in order to guarantee 100% accuracy each time. Many times, statements consist of more than one page that can be easily printed on both sides of the paper. We use high quality paper so each page looks perfect without ink showing through the paper.
Because DMC currently operates 5 data centers in Baltimore, Atlanta, Chicago and Las Vegas, print and mailing are located strategically across the United States. We can put into practice our distributive print technologies so we can process your file centrally and then distribute part or all to the print center(s). By printing close to their zip code, we can print, process and send faster and more efficiently saving on postage and time while maximizing your hard earned revenues.
Faxing
Faxing statements continues to be a method of communication. If you have customers that prefer this form of communication, DMC has the latest and most effective technology to transmit statements through our dedicated and secure fax services. For busy signals, DMC’s automated faxing system will monitor each number recording successful and unsuccessful transmissions. The faxing system will automatically retry the number until the communications is complete. In the event a number is no longer working, we will notify you immediately of the discrepancy and mail the document that day.
Statement Redesign
DMC includes as part of your eStatement solution, easy to read eStatements with one of our pre-designed templates or custom made statement. You can choose to use our design in gray scale, spot color or a full four color e-statement. Include marketing messages right in your e-statement to help you cross sell services or spotlight campaigns, programs or announcements directly for your customer to view.
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e-Transition
Communicating to customers about how to transition from hard copy statement to electronic statement can take time. With quality messages and communications, you can let customers know that their information is safe, secure and readily assessable by people who have qualified for high security clearance.
DMC has developed a program to support the transition from hard copy statements to e-statements. We will provide for you our template of information so you can apply it to your company brand.